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Arducam Forum

Arducam posting rules (MUST READ)

The posting rules aim to help you better articulate your questions and be descriptive enough to get help. 

Any topic that fails to comply with the posting rules will be unapproved starting from 11/11/2020.

If you need help with the Arducam products you’ve purchased, please include the following questions in your post and answer them to help us better understand your needs.

  1. Which seller did you purchase the product(s) from? (Is it Amazon, UCTRONICS, or other Arducam distributors?)
  2. The Model number of the product(s) you’ve purchased? (If you don’t know the model number, just show us the link to the product.)
  3. Which Platform are you using the product(s) on? (Is it a Raspberry Pi 3B+/4B, Arduino UNO R3, Jetson Nano B01, or another host?)
  4. Which instruction are you following? (Is it our paper instruction manual, online documentation, or video tutorial? A link will Help.)
  5. Has your product ever worked properly? (Never worked, quit working, or work intermittently)
  6. What problems are you experiencing? (Pictures or error codes will help)
  7. What attempts at troubleshooting have you already made?
  8. How would you like us to help you?

If you :

  • Prefer a private conversation with Arducam,
  • Have a question but not purchased an Arducam product yet.

Please go to our Contact Center.

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